Six Steps to Success

Six Steps to Success – End of Life Care Programme

Care Home Education Team Countess Mountbatten House

The six steps programme is based upon the Six Steps to Success Programme which encompasses the philosophy of palliative care under pinned by the Six Steps as described in the National End of Life Programme Route to Success in end of life care – achieving quality in care homes (2015), End of Life Strategy (2008) and other national guidance.

The programme was originally developed by the Greater Manchester and Cheshire Cancer Network, the Merseyside and Cheshire Cancer Network and the Cumbria and Lancashire End of Life Care Network with support from the National End of Life Care Programme and has been adapted by the Countess Mountbatten House Care Home Education Team for implementation locally within care homes.

The programme aims to improve the identification, treatment and care management of patients/residents approaching end of life as set out in the Ambitions for Palliative & End of Life Care (2015-2020) with a core focus of achieving good quality end of life care through organisational change and supporting staff to develop their roles and responsibilities and knowledge and skills around end of life care.

The programme is designed to be delivered over 8 months and consists of 2 half study days and 4 full study days encompassing all aspects of the six steps pathway. This will include an introduction workshop, the six steps, a conclusion workshop and additional study relating to communication and dementia.

There is an expectation that a portfolio of evidence will be completed at the end of programme to demonstrate how the care home has implemented the programme into practice.

The care homes must be committed and engaged to this process by supporting 2-3 staff members to attend the full programme. With one staff member being a senior member of staff who can support, embed and sustain organisational change within the care home.

Dates for Care Homes within Southampton City CCG – this is a free programme

Induction                                                       Tuesday 28 March

Steps 1 &2                                                      Monday 24 April

Steps 3 & 4                                                     Tuesday 23 May

Steps 5 & 6                                                     Tuesday 20 June

Conclusion                                                      Tuesday 18 July

Communication and Dementia                  Thursday 8 June, Tuesday 4 July, Tuesday 1 August


Dates for Care Homes within West Hampshire within Countess Mountbatten’s catchment area – there is a charge of £300 per care home for this programme

Induction                                                       Wednesday 29 March

Steps 1 &2                                                       Friday 28 April

Steps 3 & 4                                                      Friday 26 May

Steps 5 & 6                                                      Monday 26 June

Conclusion                                                      Thursday 20 July

Communication and Dementia                  Tuesday 9 May


Study days will run from 09.30-16.00 in the Education Centre at Countess Mountbatten House.

For more details and to register your interest please contact Jackie Bennett or Sue Gasparro here

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