Aim: To enable learners to gain knowledge and skills in communication and difficult conversations at end of life.
Participants: Suitable for everyone working in health and social care settings.
Methods: Presentation, discussion and small group work.
Learners will be able to:
- Identify key communication skills and how to apply them in practice
- Discuss potential barriers to good communication in end of life care and ways to meet these
- Develop skills to enable confidence to undertake difficult conversations with residents/relatives/carers and strategies to manage these.
- Enable learners to consider their own self awareness and the impact on end of life care.
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