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Enhanced Communication Skills (Formerly Communication and Difficult Conversations)

Description:

Aim:  To enable learners to gain knowledge and skills in communication and difficult conversations at end of life.

Participants: Suitable for everyone working in health and social care settings. 

 Methods: Presentation, discussion and small group work.

 Learning Outcomes:

                   Learners will be able to:

  • Identify key communication skills and how to apply them in practice
  • Discuss potential barriers to good communication in end of life care and ways to meet these
  • Develop skills to enable confidence to undertake difficult conversations with residents/relatives/carers and strategies to manage these.
  • Enable learners to consider their own self awareness and the impact on end of life care.

Price: £0.00

Start Time: 9:30 am
End Time: 4:00 pm

Date: 27th November 2019

Address:
Countess Mountbatten Education
Countess Mountbatten House
Botley Road
Southampton, Hampshire
SO30 3JB
United Kingdom
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